IT Technical Services Engineer

-Salary Up To £27k- London-

1st/2nd Line Support Engineer, VMWare, Symantec Backup, Cisco

An exciting opportunity has arisen for an experienced 1st/2nd line Support
Engineer to join a team of 4 in a rapidly expanding company. Reporting to
the Head of ICT Europe you will be working mainly on the phone and through
remote desktop to administer user support for the 280 and growing users,
there will also be an element of project work involved.

The successful candidate will have the following skill set and ideally a
degree in an IT related discipline with excellent communication skills.

Hands-on knowledge of products including:

VMWare

Cisco Call Manager

Symantec Backup Exec 2010

Windows XP Professional, 7 and 8

Office 2010

Active Directory administration

Microsoft Exchange 2010

Blackberry/BES

TCP/IP Networking Principals

Terminal Server/RDP

Dell/HP Hardware – Laptop/Desktop/

Remote Support Tools e.g. Remote desktop

Printer Maintenance

Citrix

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